At Wangaraufoods, we recently had the privilege of participating in the Lagos International Trade Fair, sponsored by the Lagos State Employment Trust Fund (LSETF). It was an incredible opportunity to showcase our premium Nigerian food items and connect with a diverse audience of individuals, corporate organizations, retailers, and institutions.
The trade fair was not just about exhibiting; it was a platform to listen, learn, and engage. Customers and visitors shared their stories and experiences with our products, reaffirming our commitment to delivering quality, convenience, and authenticity.
Wangaraufoods at the Lagos International Trade Fair 2024
Post-Trade Fair Focus Discussion: A Rare and Impactful Initiative
Following the trade fair, LSETF took an extraordinary step by inviting all participating beneficiaries, including Wangaraufoods, to a Focus Discussion Feedback session. This rare initiative underscored LSETF’s commitment to supporting businesses and fostering growth.
During the session, participants had the chance to:
- Share their experiences from the trade fair.
- Highlight challenges faced during the event.
- Provide actionable feedback for future improvements.
We commend LSETF for creating a space where businesses could openly share their insights. It was a powerful reminder of the importance of feedback in driving progress.
Feedback: The Heart of Wangaraufoods
At Wangaraufoods, we don’t just sell food items, we build relationships. Feedback is central to ensuring these relationships thrive, and here’s how we make it happen:
Accessible Customer Feedback Channels
We’ve created multiple touch points; emails, surveys, social media, and direct conversations, where customers can share their thoughts, ideas, and concerns effortlessly.Referral Rewards Program
Happy customers bring more happy customers! Our referral rewards program incentivizes loyal patrons to share their positive experiences with friends, family, and colleagues.Feedback Discount Codes
We value your input. Customers who provide constructive feedback are rewarded with exclusive discount codes as a token of appreciation.Dedicated Customer Experience Team
Our team doesn’t just collect feedback; we act on it. From improving our packaging to optimizing delivery processes, every suggestion fuels tangible improvements.Commitment to Excellence
Customer feedback has guided our innovation, introducing customizable hampers, refining our product offerings, and enhancing our service delivery for families, individuals, and corporate clients alike.
Why Feedback Matters for Businesses
The LSETF feedback session was a powerful reminder of the role feedback plays in business success. At Wangaraufoods, we firmly believe that feedback is more than just a business tool, it’s a bridge to stronger customer relationships and lasting loyalty.
Here’s why businesses, including ours, prioritize feedback:
- Improved Customer Satisfaction: Addressing feedback helps us meet and exceed customer expectations.
- Enhanced Products and Services: Feedback drives improvements across our product range and service delivery.
- Informed Business Decisions: Feedback provides real-time insights into market trends and customer preferences.
- Fostering Trust: Listening to our customers shows we value their voices, reinforcing trust and loyalty.
Wangaraufoods: Listening, Learning, and Growing
As we reflect on our experiences at the Lagos International Trade Fair and the insightful LSETF feedback session, we’re reminded of the importance of listening, learning, and growing. Whether it’s through direct customer interactions or collaborative sessions like this, feedback is a constant driver of our progress.
This commitment extends to everything we do:
- From selecting the highest-quality Nigerian food items to ensuring swift delivery worldwide.
- From creating personalized hampers for corporate clients to simplifying the shopping experience for individuals and families.
- From appreciating loyal customers with referral rewards to acting on feedback to improve every aspect of our service.
At Wangaraufoods, your voice matters. Every suggestion, story, and review shapes how we serve you better. Together, we’re not just building a business; we’re creating a community of trust, quality, and authenticity.
Thank You for Sharing in Our Journey
We are grateful to LSETF for their dedication to empowering businesses like ours and for the focus on feedback as a growth catalyst. Just as they’ve inspired us, we hope to inspire you, our valued customers – to share your thoughts and ideas with us.
Let’s continue to grow together. Place your orders today and experience the difference at Wangaraufoods!
