At Wangaraufoods, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, we’ve made our return and refund process simple and transparent.
Eligibility for Returns
Damaged or Defective Products: If your product arrives damaged or defective, Please notify us within 24 hours of receiving the product.
Incorrect Items: If you receive an incorrect item, contact us within 24 hours of delivery,we will carry out due diligence and will get back to you , we will arrange for a replacement along with a return label for the incorrect item, if we discover this to be true.
Non-Returnable Items
For health and safety reasons, the following items are non-returnable:
Return Authorization: Once approved, we will provide a return authorization and instructions on how to return the item.
Shipping: Ensure the item is securely packaged for shipping. Return shipping costs are the customer’s responsibility unless the item is damaged or incorrect.
Refunds
Refunds will be processed within 14 business days of receiving the returned item.
Refunds will be issued via the original payment method.
Exchanges
For product exchanges, please follow the return process outlined above, then place a new order for the desired product.
At Wangaraufoods, we are committed to providing you with a seamless shopping experience. We continuously update our product offerings to ensure you have access to the latest items.
Please note:
Product Availability: Occasionally, some items may be out of stock even if they appear as available on the website. We will communicate any stock discrepancies promptly.
Pricing Information: Prices of items are subject to change without notice. While we strive to keep prices stable, we cannot guarantee that the prices you see represent the current price at the time of purchase.
Category Listings
Our website features organized categories filled with relevant items to make your shopping experience easy and enjoyable:
African Food Items
Proudly Nigerian Snacks
Special Orders (upon request)
Firewood Roasted Proteins
Groceries
Visuals & Descriptions
We have uploaded high-quality images for each product to give you a clear view of what you are purchasing.
Each product comes with detailed descriptions to help you make informed choices.
Prices are clearly displayed for every items but please remember that they are subject to change without prior notice.
Ongoing Updates
We regularly update our website to reflect our latest products and services. If you encounter any incomplete sections or categories, or if you have any questions, please feel free to contact us at complaint@Wangaraufoods.com.